SSV Works RETURN POLICIES

Returns must be made within 30 days of the original purchase date. Claims for missing items or items damaged in transit must be submitted within five business days of receiving your order. All returns must be in their original packaging and in resalable condition. Shipping fees are non-refundable. Refunds will be issued in the same form of payment used at the time of purchase:

  • For credit card payments: Once the return is received and inspected, a credit will be applied to your account. Please allow 7–10 business days for the refund to reflect on your statement.
  • For check payments: A refund check will be issued 10 business days from the original purchase date.

Please allow 3–5 business days after your return is received for inspection and refund processing.

What Qualifies as "Resalable Condition"?

Returned products must be:

  • Unused
  • Uninstalled
  • Unmodified
  • In original packaging with all included components, accessories, and documentation

If returned in resalable condition, no restocking fee will be applied. If items do not meet these standards, SSV Works reserves the right to refuse the return or to charge a repackaging/restocking fee not less than 15%, based on the condition of the item.

Return Procedure

  1. Request a Return Authorization (RA) Number
  2. Prepare the Return
    • Place the item(s) in the original manufacturer packaging
    • Then place that package in a secure shipping carton
    • Do not place labels or tape directly on the manufacturer’s box
  3. Label Your Return
    • Clearly write the RA number on the outside of the shipping carton
    • Include the RA number on the return form inside the package
  4. Ship the Package
    • Use a trackable and insured shipping method
    • Return shipping charges are the responsibility of the customer
    • SSV Works is not responsible for lost or damaged return shipments

Unauthorized returns or packages without an RA number may be refused and returned to the sender.

Ship All Returns To:

SSV Works
ATTN: Returns Department
4610 Calle Quetzal
Camarillo, CA 93012 We value your business and are here to help. If you have questions about whether your item qualifies for a return, please contact us before sending it back.

CALIFORNIA PROP 65

Warning: This product can expose you to chemicals including Lead and Di(2-ethylhexyl)phthalate (DEHP), which is [are] known to the State of California to cause cancer and birth defects or other reproductive harm. For more information, go to www.p65Warnings.ca.gov